Category Archives: Documentation

FAP and what makes a ‘good document’

For a long time before any software is purchased or code written a software or change management project only exists as a series of documents which lay out what the project is hoping to achieve – as such for CRM … Continue reading

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Posted in Analysis/Design Documents, Consultancy, Documentation | Tagged | 2 Comments

Estimating the Estimation

Estimating the amount of time documenting a good business analysis/solution design document will take is never an exact science – often the time required for a good document will take to produce only comes out once you have already started … Continue reading

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Lessons from Document Reviews

I produce and review a good number of Scoping, Analysis and Design documents for various CRM Projects – and once a document has been circulated, we will undertake a review period between ourselves and the client to collect feedback from … Continue reading

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